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Terms and Conditions That Govern Your Account

These terms set out the rules between you and ai171 when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account Eligibility RulesPayment Terms: bKash, Nagad, RocketWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
ai171 Terms and Conditions That Govern Your Account
HOW WE APPLY POLICY

How ai171 Handles Your Account Under These Terms

These terms are not just a legal formality — they describe how we actually operate your account day to day. Here is what that looks like in practice, from the moment you register to the point you request a withdrawal.

Account Security

Your account is protected by OTP verification on login. If we detect unusual access patterns, we may temporarily lock the account and ask you to re-verify via your registered mobile number before restoring access.

Data Handling

We collect only the information needed to operate your account and process payments through bKash, Nagad or Rocket. We do not sell your data to third parties. Retention periods follow applicable data regulations.

Requesting Changes

To update your registered mobile wallet number or request account closure, contact support with proof of identity. Changes to payment details require re-verification before the next withdrawal can be processed.

Suspension and Closure

Accounts may be suspended if activity breaches these terms — including providing false registration details or attempting to circumvent wallet verification. You will be notified and given a path to appeal through our support channel.

TERMS QUERIES

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute about how a term was applied to your account, our support team handles those requests directly. We aim to respond to terms-related queries within one business day. You can reach us through the channels below — have your account ID ready when you do.

Live Chat Open the chat widget from any page while logged in. For terms disputes, select 'Account & Policy' from the topic menu so your query reaches the right team.
Email Support Send a detailed message to our support address with your account ID and the specific clause you are querying. Written records help us resolve policy questions faster.
Account Help Centre The Help Centre covers common terms questions — account closure, wallet verification steps, and what triggers a suspension review — without needing to contact support.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, live chat or email support can give you a direct answer.

Access depends on whether online wagering is permitted under your local law. These terms govern your account if you are in an eligible region, but they do not override any legal restriction that applies where you are located.

If your account is suspended, your wallet balance is held pending a review. Once the review concludes, funds may be returned to your registered bKash, Nagad or Rocket number depending on the outcome.

Yes, but it requires identity verification. Contact support, provide the required documents, and the new wallet number will be active for withdrawals once the check is complete.

The updated version is published on this page with a revised date. We may also notify you via your registered contact. Continuing to use your account after the update means you accept the new terms.

Send a closure request through live chat or email with your account ID. Any remaining wallet balance will be processed back to your registered payment method after identity verification is confirmed.

Common breaches include registering with false details, using another person's bKash or Nagad account, or attempting to manipulate account verification. Each case is reviewed individually before any action is taken.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.